As per the recent updates from Microsoft, there have been modifications to the storage policy and associated programs. As a result, Chiang Mai University is required to discontinue CMU Account (@cmu.ac.th) services for alumni students. This includes various related services, with the discontinuation effective as of June 30, 2024. Additionally, registration for a @cmu.ac.th account is no longer available, as this service has been closed since January 1, 2024.
Alumni students are advised to take necessary actions to mitigate any disruptions that may occur with the service cessation starting July 1, 2024, for which the university will not be liable.
1. The @cmu.ac.th account will become inaccessible.
2. Services associated with the @cmu.ac.th account, such as OneDrive, Outlook (CMU Mail), and others, will be terminated.
3. Accounts on platforms like Line and Facebook that are linked to the @cmu.ac.th email will also be affected.
1. Alumni must proactively back up data from all services linked to the @cmu.ac.th account, including OneDrive, Outlook (CMU Mail), Calendar, Microsoft Forms, Microsoft Teams, SharePoint, OneNote, and more.
2. Update information on any service that uses the @cmu.ac.th account for registration.
3. After the closure date, access to these services, including accounts on platforms registered with the CMU email, will be revoked.
Details on the migration of data from associated services will be provided as needed. Further instructions and support will likely be available to facilitate the transition.
1. Microsoft 365
1.1. Outlook (Mail)
1.1.1. Instructions for backing up emails from Outlook, click here for more details
1.2. OneDrive
1.2.1. Guidance for transferring personal files.
1.2.1.1. Personal computer
1.2.1.2. External hard disk
1.2.1.3. Private Cloud
1.3. Calendar
1.3.1. To save your personal calendar., click here for more details
1.4. Forms
1.4.1. You can download responses from Microsoft Forms directly as an Excel file.
2. If your @cmu.ac.th account is linked to other services:
2.1 it's important to update your personal information and recovery email in those services
FAQs on CMU Account Usage for Alumni Students
Q1: Announcement Timelines
- February 1, 2024, an announcement was made to allow users time to prepare for data backup, along with details on the available tools.
- June 30, 2024, marks the final day for data backup.
- Starting July 1, 2024, account access will be disabled, followed by the commencement of account deletion. Please stay updated for announcements regarding account services at @alumni.cmu.ac.th.
Q2: How long is the @cmu.ac.th account accessible for use?
- Employees (name.surname@cmu.ac.th) can use the accounts based on their employment status as defined by the CMU MIS system.
- Students (name_surname@cmu.ac.th) are permitted to use the accounts in alignment with their student status, as determined by the CMU REG system.
- Alumni (name_surname@cmu.ac.th) are permitted to use their accounts through June 30, 2024.
Q3: What does "Alumni student" refer to?
Students who have fulfilled the requirements and have been granted graduation status in the Registration and Processing Office (REG) system.
**Students expected to graduate in the 2023 academic year will have their graduation announced by the Registrar's Office on May 8, 2024.
Q4: What is required from alumni who have used the @cmu.ac.th email in academic publications?
Alumni must update your information by contact the system administrator or the appropriate personnel. If you need to retain the same email address, you are required to submit an annual renewal request through the online form.
Q5: What should be taken to the existing email information and contact list in your CMU account?
To maintain your information, perform a backup using the methods and tools provided by Microsoft the data migration guidelines.
Q6: Is a mail forwarding service available?
Mail forwarding services are available; however, after July 1, 2024, the account will be disabled, and you will no longer receive emails sent to the @cmu.ac.th account if you haven't requested an extension of the service period.
Q7: How do alumni submit a request to renew an account?
Alumni must annually submit a request for email service renewal using the online form provided at https://cmu.to/re-alumac
Q8: When applying for a new @alumni.cmu.ac.th account, will information from the previous @cmu.ac.th account be transferred?
Data was not transferred as each account's usage and allocated space vary. To efficiently manage limited storage, applicants are advised to self-regulate their space utilization.
Q9: What is the process for backing up data?
It is recommended to back it up in your personal storage. Installing the OneDrive app on your computer, enabling Sync, and copying the files to your computer is recommended for effective data preservation.
Q10: What is required if the @cmu.ac.th email has been used to access or register for other services?
You must contact the system administrator or the appropriate personnel to update information.
Q11: What services does the @alumni.cmu.ac.th account offer?
Limited to the sending and receiving of emails.